Training de folosire adecvata si eficienta a echipamentului pe care un furnizor il organizeaza pentru angajatii organizatiei client; trainingul nu numai ca aduga un plus de valoare produsului, dar reprezinta si o diferentiere de ceilalti furnizori concurenti.
Training in the proper and efficient use of equipment given by a vendor to its customer's employees; provision of training by the vendor not only adds value to the product but also offers the vendor a means of differentiating itself from suppliers of the same or similar equipment.